Effective Date: 20th October, 2024
These Terms and Conditions ("Terms") govern your access to and use of the Oszea website, mobile applications, and any purchases made through our platform. By accessing our site or completing a transaction, you agree to be bound by these Terms. If you do not agree, please refrain from using the website or purchasing our products.
1. Definitions
Definitions In these Terms:
● "We", "Us", "Our", or "Oszea" refers to Oszea Enterprises Limited, a company registered in New Zealand.
● "You", "User", or "Customer" refers to any individual or entity accessing our website or purchasing our products.
● "Site" refers to www.oszea.com and any associated applications.
2. Use of Website
2.1 You agree to use this website in accordance with applicable laws and these Terms.
2.2 You must not misuse this website by knowingly introducing viruses, trojans, or other malicious material.
2.3 We reserve the right to suspend or terminate access to our site at our discretion, including if you breach these Terms.
3. Product Information and Availability
3.1 All products listed are subject to availability. We reserve the right to modify, suspend, or discontinue any product at any time without prior notice.
3.2 We take reasonable care to ensure descriptions, prices, and stock availability are accurate, but errors may occur.
In such cases, we reserve the right to cancel or amend orders.
4. Pricing and Payment
4.1 All prices listed on our website are in New Zealand Dollars (NZD), unless stated otherwise, and include any applicable GST.
4.2 We accept major credit cards, debit cards, and other payment options as made available during checkout.
4.3 Payment must be made in full at the time of order. Orders will not be processed without successful payment confirmation.
5. Shipping and Delivery
5.1 Shipping terms, delivery methods, timeframes, and costs are outlined in our Shipping Policy.
5.2 We shall not be liable for delays due to unforeseen circumstances or third-party carrier issues.
6. Returns and Exchanges
6.1 Our return and exchange procedures are detailed in our Return & Exchange Policy.
6.2 Items must be returned in their original condition and within the timeframe stated in our return policy to be eligible for a refund or exchange.
7. Intellectual Property
7.1 All content on our website, including but not limited to text, images, logos, branding, and product designs, are the intellectual property of Oszea or its licensors.
7.2 No part of this website may be reproduced, copied, or distributed without our express written consent.
8. Privacy and Data Protection
8.1 We are committed to protecting your privacy.
Please refer to our Privacy Policy for details on how your data is collected, used, and stored.
9. Limitation of Liability
9.1 To the maximum extent permitted by law, Oszea shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or products purchased.
9.2 Our liability in any event shall not exceed the amount paid for the item purchased.
10. Force Majeure
10.1 Oszea shall not be held liable for failure to fulfill obligations due to causes beyond its reasonable control including natural disasters, acts of government, pandemic, transport disruption, or technical failures.
11. Third-Party Links and Services
11.1 Our website may contain links to third-party websites or services. We are not responsible for the content, privacy, or practices of those third parties.
12. Amendments to Terms
12.1 We reserve the right to update or modify these Terms at any time. Updated terms will take effect immediately upon publication on our site.
12.2 It is your responsibility to review these Terms periodically. Continued use of our services constitutes acceptance of the revised Terms.
13. Governing Law and Jurisdiction
13.1 These Terms are governed by the laws of New Zealand. Any disputes arising from or relating to these Terms shall be resolved in the courts of New Zealand.
13.2 If you are an Australian resident, these Terms may also be subject to applicable consumer protections under the Australian Consumer Law (ACL).
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: info@oszea.com
Thank you for shopping with Oszea.
We appreciate your trust and aim to provide a seamless, fair, and transparent experience for every customer.